Health Services Administration Career Spotlight: Health Information Technology and Management

EKU Online > Health Services Administration Career Spotlight: Health Information Technology and Management

Eastern Kentucky University’s health services administration program has built a reputation throughout Kentucky as an exceptional program. Students enter the workforce with the knowledge, skills, and abilities to succeed. I am one of those students.

Working in Healthcare

During my time with a large Kentucky healthcare system, I was allowed to test my skills with a challenging project. The site manager was so impressed I was offered a full-time position on the team. This was an entry level position that required the RHIA or RHIT. I was often pulled to work on smaller projects to assist leaders.

After my first year in the organization I was offered a leadership position as a supervisor, HIM in release of information (ROI). I was able to fully apply my knowledge, skills and abilities to create processes to streamline the ROI experience. Broadening, my scope of specialty. I worked with projects that included website design, patient portal creation and edits, and the redesign of electronic portals to support internal and external stakeholders.

Manager of Health Information Technology

My current role as manager of health information technology has been challenging, but the most rewarding position I have held. In this role I am responsible for a large HIM and communications team. The team supports a centralized healthcare system with several large hospitals and physician offices. The scope of this position ranges from release of information, to technical support for patient facing applications, telehealth support, as well as operational communications for on-call providers and emergency notifications of clinical and non-clinical communications.

Throughout my career I have also volunteered my services to our states professional association the Kentucky Health Information Management Association (KHIMA). I have served in several rewarding positions such as a member of the Board of Directors, serving as the technology liaison, and more. The professors of EKU’s health service administration program always encourage student engagement in the association and I cannot thank them enough for pushing me to be involved. The HSA program prepared me to enter the workforce with a wide set of skills and tools to be successful.

Interested in a rewarding career in healthcare administration?

Earn your online bachelor’s degree from a regionally accredited university that has been an education leader for over 15 years. Our flexible, online format provides students the ability to complete coursework and assignments according to their schedule.

Complete the form to learn more about how EKU Online’s health services administration program can help advance your career.

By: Steven Garrett, RHIA, manager, HIT Health Information Management Norton Healthcare

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